The order arrived as stated. The delivery driver was friendly, helpful and polite.
Very straightforward ordering and a great selection of colours and patterns.

High standard of service. I spoke to Chris who's clear instructions advised the installation person (WG Flooring) on the necessary requirements. They went the extra mile, when coming across a problem with the thickness of the carpet on the bottom edge of the doors. Excellent prices and super economical considering materials, expertise and labour. So pleased. Will be coming back!⭐⭐⭐⭐⭐

Incredible service and prices. Got our kitchen and bathroom lino from there and now our bedroom carpet. Highly recommend

Came here yesterday with my daughter and we we're very anxious about buying carpet. The staff member Chris was very friendly and helpful. I also now have some knowledge about flooring and very happy with service. Would recommend this place to others.

I just saved myself £380 by popping into the Flooring Factory in Purley Way, Croydon! A young gentleman named Billy served me — he was friendly, honest, and really helpful. The whole team were great and made the experience so easy. Fantastic service and great prices — I’d highly recommend them!

nicely cut samples delivered promptly

Samples sent out really quickly, great quality product.

Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.

Great delivery. No issues
Lovely delivery man helped me put the heavy boxes in the shed
Joiner said ok to lay once he got going but tricky and long process compared to planks
Delighted with end result.
Not overly expensive for the quality!
Underlay not needed as plank is backed with a vinyl
No where to put photos? Shame

Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.