Free standard UK delivery on orders over £500 excluding VAT
Arrived as soon as the bad weather had cleared.
Hi Richard
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good quality luxury vinyl this is the second time I'm going to buy it. However, I can see on the sample that the thickness of the backing has been reduced from 1.5 to aprox 1 mm, compared to the floor I bought over a year ago. This is a drop in the quality of the product probably to be able to maintain the price. This is the top notch of the protek range and people buying it are looking for quality, at least personally I rather pay a few more pounds and get the same as before.
Hi Francesco
Thank you for the review , The product that you have now bought is actually a superior product to the one you originally purchased.
This is our new Tek - Core range , this offers you the comfort of the WPC range that you previously ordered along with the strength and durability of the SPC flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good communication throughout. Extremely pleased with the flooring. Amazing quality at a very reasonable price. Would recommend this company to anyone
Hi Alison
Thank you for the review , it is great coming in to see another great review from another happy customer
We pride ourselves on offering a personal level of service all the way through while maintaining great price on a quality product.
Thank you for recommending us and if you ever need anything else in the future do not hesitate to contact us
Thank you again for your order
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great flooring and customer service was outstanding and really responsive.
We have had so many compliments on our flooring. It's easy to install once you get into the swing of it.
Maybe would advise to watch general videos on Youtube/ Tiktok for installing the Herringbone pattern before starting as there isn't step by step instructions to installing Herringbone pattern - this would be helpful for beginners/DIYers.
I would also order more than the recommended 10% as we had to order an additional 5 boxes.
BUT if it's a quality company with great customer service & amazing products - ProTek is the one to go for!
Hi Reece and Jade
Firstly it was a great choice going for the Woburn Sand , this is such a popular colour to due how versatile it is and im really glad so many other people are taking note
In terms of the additional you are completely right , we do always advise that if fitting a herringbone flooring between 12-15% wastage should be applied to the order for wastage / offcuts
Your notes regarding the company and the service really go a long way and i have showed this review to the sales team , I will look to take your feedback on board regarding installation videos
If you need any assistance with another order or any general queries in the future please do not hesitate to contact myself or the sales team directly
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fantastic product ! Received two days before expected - and we are in the highlands of Scotland . Would really recommend this company the customer service was fantastic .
Hi Laura
Im so glad you are really happy overall , I will be sure to pass on your kind words regarding the service to the sales team
In terms of delivery we always aim to get to you within the 72 time frame and im really glad that everything went so smoothly
Thank you again for your order
Marcus Kallmeier
Director
Pro Tek Flooring LTD
good delivery service
Hi Stephen
Thank you for the feed back on delivery
I will be sure to pass the message on !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly conversation on the phone .
My order was dealt with swiftly and the items were delivered within 48 hours.
Hi Darren
We are really glad we could be of assistance and made your order process as straightforward as possible.
We aim to have all deliveries completed within 72 hours at the most so i am glad everything came together for you.
Thank you
Marcus Kallmeier
Pro Tek Flooring LTD
Great flooring and customer service
Hi Farina
Thank you for the review , we are really happy to loved both the flooring and service
We really appreciate it
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great product excellent service
Hi Manuel
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Poor connection on click system uneven joints and brittle joints poor quality product .
Hi Leslie
Hope you are well
We are sorry to hear that you were not completely satisfied with the product and i have tried to call you this morning and will send you an email as we would love to understand a bit more the issues that you were facing when fitting out product
As you can see from the other numerous reviews we have had on the SPC editions tiles collection there is mention of the ease of cutting and installation as well as the strength of the product itself
Our product is designed with a Unilic fitting system to ensure the fitting is a simple process and there should be no reason during the fitting period for the joints to be breaking
If possible i would love to have a chat over the phone or email to discuss
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
